Reference

How hl77 Handles Your Personal Information

Your account data, payment details, and browsing activity on hl77 are handled with clear rules — what we collect, why we collect it, and how you can request changes or deletion. Access and eligibility depend on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedBangladesh-Focused Policy

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at hl77. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Account Security Your login credentials and payment details are encrypted in transit and at rest. OTP verification is required for account access and for linking a new bKash or Nagad number to your wallet.

Cookies and Session Tokens We use session cookies to keep you logged in and to remember your preferred payment method. You can manage or delete these through your browser settings without losing your account.

Data Retention and Deletion Transaction records tied to bKash, Nagad, and Rocket payments are retained as required by applicable financial regulations. You can request deletion of profile data by contacting support after closing your account.

Your Rights and How to Act on Them You have the right to access, correct, or request deletion of your personal data, subject to local law. Submit a request through live chat or email and we will confirm receipt and next steps.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe. Availability depends on your local law and eligible regions.

Live Chat Open the chat widget from any page in your account dashboard. Describe your data request and our team will log it and follow up directly.

Email Support Send your request to our support address from the email linked to your hl77 account. Include your registered mobile number for faster matching.

Account Help Centre The Help section inside your account lists step-by-step paths for common data requests, including how to download your transaction history.

What This Privacy Policy Covers

hl77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on hl77, we collect the information needed to run your wallet, process deposits and withdrawals, and keep your session secure. This includes your registration details, the payment methods you connect — bKash, Nagad, Rocket — and your activity log while you

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are in the lobby. We use this data to verify your identity, process transactions, and detect unusual account behaviour. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those rails require
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to complete a transfer. Cookies and session tokens are used to keep you logged in across pages and to remember your wallet preference. You can clear these through your browser settings at any time. Retention periods vary by data type: transaction records are kept as long
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as required by applicable financial rules in your region; account profile data is held while your account remains active and for a reasonable period after closure. Availability of this service and the rights described here depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled on hl77.

We collect your registration details, the mobile number you use for bKash, Nagad, or Rocket, your transaction history, and session activity. Only what is needed to run your account and process payments.

We share data only with payment processors — bKash, Nagad, Rocket — and only the details those rails need to complete your transaction. We do not sell your personal information to advertisers or data brokers.

Contact support via live chat or email from your registered account. Confirm your identity and specify what you need. We will respond within a reasonable period and send the data to your registered contact.

Yes. After closing your account, you can submit a deletion request through support. Some transaction records may be retained as required by applicable financial regulations in your region.

Payment details are encrypted in transit and at rest. Linking a new wallet number requires OTP confirmation. We do not store your full bKash or Nagad PIN — only the reference data needed to match your transaction.

Your rights to access, correct, and request deletion of personal data depend on applicable local law and eligible regions. Contact our support team to start any data rights request and we will guide you through the process.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apphl77 App InfoHl77 Glossary

How hl77 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Privacy Policy Questions Answered

01 What personal data does hl77 collect when I open an account?

02 Does hl77 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask hl77 to delete my account data?

05 How does hl77 protect my bKash and Nagad payment details?

06 What are my rights if I am in Bangladesh?

Privacy Policy

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